After normal working hours, the After-hours emergency service is offered: 

• Weekdays, between 5 p.m. (6 p.m. for parliamentary clients, in session) and 8 a.m. (Eastern time)
• Weekends
• Statutory holidays 

 Send your documents online through GClingua and dial 1‑855‑997‑3300 (Canada and the United States) or 819‑997‑3300 (National Capital Region) select your preferred language and then choose option 2.